Last updated on 09-12-2023 14:47:53
Refund Policy for Sri Parvathi Seva Sakthi Peetham Online Homam and Pooja Services
Effective Date: 12/1/2015
Thank you for choosing Sri Parvathi Seva Sakthi Peetham for your homam and puja services.
We strive to provide the best spiritual experience for our devotees. Please review our refund policy below for our online services.
1. Refund Eligibility
We understand that circumstances may change, and plans may need to be adjusted. Refunds will be considered under the following circumstances:
a. Service Cancellation
If you need to cancel a scheduled homam or pooja service, you may be eligible for a refund based on the following criteria:
- Cancellation within 48 hours: Full refund
- Cancellation within 24 hours: 50% refund
- Cancellation within 12 hours or less: No refund
b. Technical Issues
If you encounter technical issues that prevent you from accessing or participating in the homam or pooja service, and the issue cannot be resolved within a reasonable time, a refund may be considered. Please contact our customer support at shreeparvathisevashaktipeetham@gmail.com for assistance.
2. Refund Process
To request a refund, please follow these steps:
Contact Customer Support: Send an email to shreeparvathisevashaktipeetham@gmail.com with your order details and the reason for the refund request.
Review Process: Our team will review your request and assess eligibility based on the provided information.
Refund Confirmation: If your request is approved, you will receive a confirmation email, and the refund will be processed within 7 business days to the original payment method.
3. Exceptions
Please note the following exceptions to our refund policy:
Customized Services: Homam and pooja services that are customized or personalized may not be eligible for a refund.
Force Majeure: In the event of unforeseen circumstances, such as natural disasters or events beyond our control, refunds may be subject to review on a case-by-case basis.
4. Contact Information
If you have any questions or concerns regarding our refund policy, please contact our customer support team at:
Email: shreeparvathisevashaktipeetham@gmail.com
Phone: +91 9849379422
5. Changes to the Refund Policy
Sri Parvathi Seva Sakthi Peetham reserves the right to modify or amend this refund policy at any time without prior notice. Please check our website for the most up-to-date information.
By using our online homam and pooja services, you agree to abide by the terms and conditions outlined in this refund policy.
Thank you for choosing Sri Parvathi Seva Sakthi Peetham for your spiritual needs. We appreciate your understanding and support.